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Utilizing Promotions to Convert Social Media Fans into Buyers

ISSUE:

How to convert social media fans into eCommerce buyers

STRATEGIES:

  • Expanded content postings to feature special limited edition flash sales based on social calendar themes

  • Focused on providing strong CTA site links to drive fans out of the social media site

  • Offered exclusive, enticing products only advertised in social media communities

  • Built email list through contests to grow conversions

RESULTS:

  • Tested multiple limited timeframe flash sales in coordination with Chicago Sports calendar that resulted in 25% increase in conversions from social traffic, and 30% increase in shares during campaigns

  • Social exclusive products had significant sales, especially Blackhawks Sochi poster which sold over 800 posters in one month

  • Promoted product giveaway contests on Facebook grew net new email list by 15%

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